Privacy Policy

Please read this privacy policy carefully. It sets out the terms under which this website (i.e., the website operated by The Pictoria Press Ltd together with the content and any search facilities, directory services, downloads, links and other internet services provided by The Pictoria Press Ltd from time to time) is made available to you. By accessing the website you agree to be bound by these conditions.

The following provides details of our Privacy Policy.

Note: This policy only applies to The Pictoria Press Ltd website and not to the websites of other companies, individuals or organisations to which we may provide links.


You signify your consent to us collecting and using this information by your use of this website. Should for any reason we elect to change our Policy, we will notify you of those changes here, so that you are always kept informed of how we collect and use the information, and when we would disclose it.

What and How Do We Collect Information about you and How Is It Used?

  • We will collect information about your tastes and preferences when you tell us what these are and by analysis of customer traffic, including the use of cookies (see below).
  • We use information collected about you to help us develop the design and layout of our website to ensure that our sites are as useful and enjoyable as possible.
  • Sometimes we might use the information to let you know about changes to our website, new services or offers that you might find interesting. If you do not wish to receive this information, please send an e-mail to

Will We Disclose the Information We Collect to Third Parties?

Your privacy is important to us. We will not sell, rent, trade or otherwise disclose your personal information to any third party.

Any address details you leave us are purely for delivery information and to keep you informed of new products.  We will NOT share your name, email or mailing address, telephone contacts or purchasing history with a third party. We will, however, send out the occasional newsletter to your email address, if you wish not to receive these, please click the unsubscribe button with the newsletter itself. Your address will be used to dispatch your orders and send out the occasional brochure or new product samples. Please remember that you can change your own contact details by clicking on My Account

We may provide aggregate statistics about our services, customers, traffic patterns and other site information to third parties, but these statistics will not include any information that could personally identify you.

We reserve the right to access and disclose individually identifiable information to comply with applicable laws and lawful government requests, to operate its systems properly or to protect itself or its users.

How Do We Protect Your Information?

We have strict security procedures covering the storage and disclosure of your information in order to prevent unauthorised access to comply with the UK Data Protection Acts of 1984 and 1998. This means that sometimes we may ask for proof of identity before we disclose personal information to you.

Protecting your security

We may use personal information provided by you in order to fulfil necessary anti-fraud checks. This information may be disclosed to a credit reference or fraud prevention agency, which may keep a record of that information. This is done only to confirm identity for security purposes.

All personal information collected through this website will be held securely in accordance with the UK’s Data Protection Act 1998. For any further queries or comments please contact us using our contact form.

We shall only use personal data received from you for the purpose of fulfilling our obligations under these Terms and Conditions.

Website Statistics

We may record statistics about the number of visitors to this Website or number of purchases made for improvement purposes. This is to help us improve the services to our customers and ultimately provide the most appropriate products.


A cookie is a piece of information that is stored on your computer’s hard drive by your web browser.  This file enables our website to remember what products and pages you have looked at to enhance your shopping experience and also to allow us to gauge the popularity of our products. Usage of a cookie is in no way linked to any personally identifiable information while on our site. Most browsers accept cookies automatically, but usually you can alter the settings of your browser to prevent automatic acceptance. If you choose not to receive cookies, you may find it impossible to use the online purchasing facility on our website.

Customer Feedback and Complaints

We welcome your questions and comments about privacy issues and the design of our website. Should you have such comments or have a complaint about how we are using your personal data, please send an e-mail to